Academy
Programmes
AI Literacy Programme
A structured foundation programme that builds AI understanding, confidence, and practical capability across your airline organisation — from frontline staff to senior leadership.
Duration
4 weeks (self-paced) or 2-day intensive
Level
Foundation — no prior AI knowledge required
Format
Online self-paced / Live virtual / On-site
Certificate
CPD Accredited
What you will learn
- Understand what AI is, how it works, and what it can and cannot do
- Identify AI opportunities relevant to your specific role and function
- Use AI tools productively in everyday airline workflows
- Evaluate AI outputs critically and understand their limitations
- Understand AI risks, bias, and governance responsibilities
- Communicate confidently about AI with colleagues and leadership
- Navigate the airline-specific AI regulatory landscape
Who this is for
- Airline professionals at any level with no prior AI experience
- Teams preparing to work alongside AI systems in their workflows
- Leaders who need to understand AI to make informed decisions
- HR and L&D teams rolling out AI literacy across the organisation
Course modules
1
What is AI? Foundations for Aviation
- AI, machine learning, and generative AI — explained plainly
- How AI is already being used in the airline industry
- What AI can do well — and where it fails
- The difference between AI tools and AI systems
2
AI in Your Function
- AI use cases relevant to your role and department
- How to identify AI opportunities in your daily work
- Working alongside AI — what changes and what stays the same
- Practical exercises with real airline scenarios
3
Using AI Productively
- Introduction to AI assistants and how to use them effectively
- Prompting basics — getting useful outputs from AI tools
- Evaluating AI outputs — fact-checking and critical thinking
- Productivity workflows with AI in an airline context
4
AI Risks, Ethics & Governance
- Understanding AI bias and why it matters in airlines
- Data privacy and what you should and should not share with AI
- Your responsibilities when using AI at work
- The EU AI Act and what it means for airline staff
Ready to enrol?
Register your interest and our team will be in touch with enrolment details, pricing, and upcoming cohort dates.
